Shipping PolicyAt Berry Towne Crafts, we strive to give the best personalized customer service possible. Each package is wrapped with care by our residents and staff to ensure your items arrive on time and in good condition. All of our products are shipped via Priority Mail or Parcel Post through the United States Postal Service. Our shipping costs are based on the weight of the items purchased.
Shipping Rates
| WEIGHT |
Add |
| 0 to 3.00 |
5.95 |
| 3.01 to 5.00 |
6.95 |
| 5.01 to 7.00 |
7.95 |
| 7.01 to 9.00 |
8.95 |
| 9.01 to 11.00 |
9.95 |
| 11.01 to 14.00 |
10.95 |
| 14.01 to 17.00 |
11.95 |
| 17.01 to 20.00 |
13.95 |
| 20.01 to 23.00 |
15.95 |
| 23.01 to 26.00 |
17.95 |
| 26.01 to 29.00 |
19.95 |
| 29.01 to 32.00 |
21.95 |
| 32.01 up |
25.95 |
Damaged ShipmentsIf the item you order arrives damaged, please contact the Postal Service immediately and hold the product and original packaging for the Post Office to inspect and give further instructions.
Refund PolicyWe strive to offer only the highest quality products. All of the Soaps, Personal Care products, Pottery, and other Arts and Craft items found on this website have been handmade and created by the men and women who reside at O’Berry Center in Goldsboro, N.C. If for any reason you are dissatisfied with anything you purchase from Berry Towne Crafts, just return the item within 15 days in its original packaging in unused condition, and we will cheerfully refund your money (minus shipping charges).
Please notify us by email to:
shirley.creekmore@dhhs.nc.gov if you wish to make a return and we will issue you a return authorization number.
You may also want to review our Privacy Policy.